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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
This is provided by all the Doctors along with our midwives. The midwives run routine ante-natal clinics. All possible choices for your delivery will be fully discussed.
Please see your doctor as soon as you find out you are pregnant for advice and to commence ante natal care.
For advice on Family Planning, please make an appointment with your doctor. They will discuss the best options for you. The Doctors are available to discuss any concerns you may have and are able to put you in touch with more specialised help if this is required.
If you are planning to start a family you must, of course, cease contraception. If you are taking the pill you should change to a barrier method for a period of at least three months. This allows for normal hormone levels and egg production cycle to re-establish itself.
The 'morning after pill' can be used up to 72 hours after unprotected intercourse or if an 'accident' occurs with other methods and five days if a coil is fitted. It is important to either contact the surgery the next morning, or to seek advice from a pharmacist who are now able to provide this service.
Breast cancer kills more women than any other form of cancer. It is more common in older women. If changes are discovered early then there is a better chance of successful recovery. It is wise to examine your breasts regularly (advice on how this should be done is available from the nurse or doctor) and to see the doctor if you are concerned.
Mammograms are offered to women aged 50 to 70 years of age every three years by the mobile screening unit. The recall is organised in Exeter but the results are made known to your Doctor.
The practice runs chronic disease management programmes. These are run by the Practice Nurse and / or the clinical pharmacist. Patients are usually called in alphbetically throughout the year. However, if you have concerns or would like to speak to a Nurse / clinical pharmacist please contact the surgery.
All women between the ages of 25-64 are eligible for a free cervical screen test every 3-5 years. Please check with your surgery if you think you may be due one and have not received a letter.
The screening intervals are:
The NHS call and recall system will invite you to attend for a smear when it is due and keep track on any follow up investigations. It is therefore important to ensure the GP surgery has your correct name and address.
Click here for more information.
Please click here to download our leaflet on what to expect from your ECG.
Please click here to download our leaflet on Ear Irrigation.
Are you worried about your memory? We are running weekly appointments with our Memory Advisor - Alice Lamb. Please contact the surgery on 01297 20616 to book an appointment and find out what help and support is available.
All of our doctors are qualified to perform minor surgery. These may include joint injections, excision of skin lumps and bumps and other procedures. If you feel you have a condition which justifies such a procedure, please see your Doctor. They may decide that a procedure is not necessary, or they may be able to do something or they may suggest a referral.
We hope you are all managing ok with the continuing lockdown and that those of you who have been personally affected by Covid are coping ok.
The lockdown seems to be effective in keeping the spread of the disease down in the community in general, but there are ongoing cases in care homes so we would request that everyone who has an elderly relative or cares for one, is meticulous in social distancing and particularly hand hygiene. There is an excellent volunteer support network available if anyone needs help, accessible on email@example.com
The continued lockdown is hard psychologically, and we would encourage everyone to take some exercise if they are able, and also would recommend reducing or stopping smoking or alcohol and weight loss if relevant, as there is a lot of evidence now that smokers (including vaping) and overweight patients, are at higher risk of complications. For those that aren't able to go out, there are online workouts such as Joe Wicks, or for those that prefer something more gentle, online Tai Chi sessions available for free online.
For any patients that are having symptoms or are looking after someone who has symptoms, please be aware that unlike flu or other viral illnesses, that the disease seems to run a fairly mild course initially and then can worsen dramatically after a week or so, as seems to have happened to Boris Johnson. If you are feeling short of breath or worse at any stage, please contact the surgery.
As a practice we are still open for business, although are trying to do virtually everything by phone or video consult, according to government instructions, to minimise risk to you and to us. Please do contact us if you are unwell or have concerns.
In terms of what else we are doing to help control this disease:
We would also like to thank all the carers working in patients homes and carehomes for all they are doing. This is an incredibly stressful time for you all and you are working under huge pressure, and your continued efforts make our job a lot easier. You are the true heroes of this epidemic.
Townsend House Medical Centre
During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.
We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation.
What does this mean for me?
If you need to attend a hospital for planned (non-emergency) care, you will be asked to take some steps to ensure everyone’s safety.
Currently shielding because you are at high risk of coronavirus complications? Extra protection will be put in place and discussed with you in advance.
If you start to show coronavirus symptoms or test positive while in hospital, you will be immediately isolated.
If you are going to a care home or hospice after being in hospital you will be tested for coronavirus before you leave hospital. If the result of the test is positive, the care home will make arrangements to prevent the virus from spreading to other residents or staff, following national guidance.
All planned care is subject to developments in the response to the coronavirus pandemic and appointments may need to be rescheduled.
If you have any questions or would like further advice, please contact 01297 20616.
It's really important to look after your Mental Health and in the current climate, this might be something that you are struggling with. Every Mind Matters is an NHS resource that is full of practical tips and advice to help you look after you Mental Health and wellbeing.
You can visit the site by clicking the link below:
Whilst our children are versatile little miracles, they may be struggling with understanding what is happening in the world today. The following resource might help them to understand, or provide you with the narrative to best explain things to them.
Simply click the image below for a child friendly fact sheet:
There's also a book that has been written by Elizabeth Jenner, Kate Wilson and Nia Roberts alongside consultant Professor Graham Medley (Professor of Infectious Disease Modelling at the London School of Hygiene and Tropical Medicine).
Click the book cover to the left for a downloadable version of it.
We are extremely proud of the fact that we are an Armed Forces Veteran Friendly Accredited GP Practice. This means, for patients who have served in the Armed Forces, that we have a dedicated clinician who has specialist knowledge of military related health conditions and veteran specific health services. This is all part of the NHS health commitments of the Armed Forces Covenant.
If you are ex-forces, please let your GP, nurse or reception know in order that you can access the best possible care.
There are a number of services available via the NHS and these include:
The TILS is for both serving personnel approaching discharge from the Armed Forces and veterans with mental health difficulties. Help may also be provided with housing, employment, alcohol misuse and social support.
The CTS is for ex-forces who have military related complex mental health difficulties that have not improved with previous treatment.
Referral to both of these services is via the TILS. As an individual you can self-refer or ask your GP or a military charity to refer you. Contact details are as follow:
The VTN is the first NHS pathway for veterans’ physical health, providing care and treatment to those with a service-attributable healthcare problem.
The Veterans’ Prosthetics Panel (VPP) was established in 2012 as a way of ensuring that veterans can access high quality prosthetics regardless of which Disablement Service Centre (DSC) they attend. This additional funding is available only to veterans who have lost a limb whilst in military service.
The Royal British Legion Veterans’ Hearing Fund can be accessed via their website.
The Royal British Legion also has a Veterans’ Mobility Fund
The Veterans’ Gateway is made up of a consortium of organisations and Armed Forces charities & is a useful point of contact for veterans seeking support.
Contact is a group of charitable support organisation.
Combat Stress is the UK’s leading mental health charity for veterans.
Blesma supports limbless veterans to lead independent and fulfilling lives.
Whatever your age, whoever you care for
You are a carer if....
Any carer in Devon can access:
If the answer to any of these is no, and you are caring for an adult living in Devon, you might benefit from a carers assessment.
We also provide Carers Health and Well Being Bhecks for carers and children (under 18) with disabilities.
Through a Carers Assessment/Health and Well Being Check you might be able to access:
To find out more about Devon Carers call the number below or visit the website on the link below:
The Hi Vis project is run by Action East Devon.
Hi Vis can help you:
Hi Vis does this by:
Why has Hi Vis been set up?
What will you join us for?
Hi Vis programme currently provides and links with activities in and around Seaton; activities will begin in Honiton in October.
As a new project they really want to hear and learn from YOU about what YOU need.
Medical examinations for HGV and PSV licenses, and any medical for pre-employment purposes are not paid for by the NHS, and the Doctors are entitled to charge the normal British Medical Association fee. Some insurance forms such as certificates for elderly driver's insurance appear deceptively simple but often require a full medical examination for their completion.
Examinations of this nature take time, and it is sensible to tell the receptionist the purpose of the visit to the doctor so that they can book an appropriate amount of time. The normal BMA rate will be charged, which should be paid at the time of examination. Examinations for Life Insurance purposes also need special appointments, but in this case the fee is usually payable by the Life Insurance company concerned. A list of all fees that the doctors are entitled to charge is displayed in Reception and the waiting room.
The number of forms doctors are being asked to complete is growing rapidly. In some cases someone other than the doctor can sign the form for you, so please check beforehand.
Private Medical Insurance claim forms can be signed by your doctor or by your specialist. Certificates for school should be signed by a parent. Certificates for sickness for periods of less than a week should usually be signed by the sick person themselves using form SC1 available at reception. A medical certificate is not normally required. Holiday cancellation insurance does not need a doctor's letter, it will need an official claim form obtainable from your insurers. Most of these forms have a medical section which can be completed by your doctor.
The vast majority of these forms are not covered by doctor's terms of service, and they may be entitled to charge a fee. Please ask at reception if you are unsure. We also ask if forms can be given to the surgery some days in advance of when they are needed to give us time to process them.
There have been some changes to the information that is requested from you when you call to book an appointment. The poster below explains those changes and why they are important to the Practice, the doctors, and of course, you, the patient.
We are keen to help patients improve on self help and hope that the following information will offer some insight into that.
Take a look and see if you can improve your own understanding of your health and well-being! Please encourage others to look here too.
Here is a list of ailments that can be safely self-managed. You will see that you can take a look via the hyperlink at the other websites which can offer you further information about managing your condition.
As well as all of the useful links above, minor ailments such as tummy troubles, coughs and colds, sore throats and general aches and pains, your pharmacist may be able to help you.
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