FOLLOWING ADVICE FROM THE GOVERNMENT, WE HAVE TAKEN THE SAFETY PRECAUTION OF LIMITING ALL VISITORS TO THE PRACTICE.
IF YOU HAVE NEED TO VISIT THE SURGERY, PLEASE PRESS THE BUTTON ON THE INTERCOM TO THE LEFT-HAND SIDE OF THE DOOR AND SPEAK TO THE RECEPTIONIST. YOU WILL BE ASKED THE REASON FOR YOUR VISIT.
THE PRACTICE HAS CONVERTED TO TELEPHONE AND ONLINE TRIAGE BY A GP FIRST, IF THEY DECIDE THAT YOU SHOULD BE SEEN, THIS WILL BE ARRANGED FOR YOU.
IF YOU WOULD LIKE TO USE OUR ONLINE CONSULTATION SERVICE, YOU CAN DO SO BY CLICKING HERE.
IF YOU WOULD LIKE TO ORDER YOUR PRESCRIPTIONS ONLINE AND HAVE NOT ALREADY APPLIED FOR AN ACCOUNT, YOU CAN DOWNLOAD THE REGISTRATION FORM HERE. YOU CAN EITHER EMAIL THIS TO THE SURGERY, OR DROP IT IN THE POST BOX ON THE RED DOOR. ALTERNATIVELY, YOU CAN EMAIL YOUR PRESCRIPTIONS TO D-CCG@TOWNSENDPRESCRIPTIONS@NHS.NET.
WE APPRECIATE YOUR HELP AND SUPPORT AT THIS DIFFICULTS TIME AND WILL ENDEAVOUR TO DO OUT BEST TO HELP IN ANYWAY WE CAN.
THANK YOU
TOWNSEND HOUSE TEAM
PLEASE RATE YOUR EXPERIENCE WITH US
Email
For general enquiries please email
Appointment Changes
If you wish to cancel or move an appointment this can either be done by telephoning the surgery on 01297 20616 or by using our online services.
To access the online services you do have to register. Please click here to download and print our SystmOnline Registration Form.
If you are already signed up to SystmOnline, please click here to login to cancel or move your appointment.
eConsult
Additionally, you have the option to use eConsult. This offers you a range of options from helping yourself, finding the nearest pharmacy who can offer advice or consulting your GP via an online form.
If you opt for a GP consultation by completing the latter, your GP will revert back to your within a set period of time.
If you wish to use this service, please click the image below which will direct you to the relevant webpage.
Your Local Pharmacist
Your local pharmacist is an expert in medicines and they can also help you with minor health concerns.
They are able to offer you clinical advice and provide over-the-counter medicines for a variety of minor ailments and illnesses including coughs and colds, tummy troubles, sore throats and general aches and pains.
More details of how your Pharmacist may be able to help you can be found at www.nhs.uk/pharmacyadvice.
