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Online Services



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Veteran Logo      Welcome to Townsend House Medical Centre

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of our surgery.


Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction. 


Parking at Townsend House

There is limited on-site parking at our surgery but what is available is for the use of our patients and visitors only.


How To Access Health Services When The Surgery Is Closed

Between the hours of 6pm and 8am should you have an emergency please call 999. If you require medical advice please call NHS 111.

You can also access the GP's via our online consultation service through our website. Some of our local pharmacies may also treat minor illness conditions.

Online Consultation Service - eConsult

There are many common illnesses that do not require a GP appointment, these conditions can be treated by a visit to the pharmacy and/or buying over the counter medicines.

Examples include (but are not limited to) Acute Sore Throat, Conjunctivitis, Coughs and Colds, Earwax, Infant Colic, Insect Bites, Mild cystitis, Minor Pain, Discomfort and Fever.

Improving Access to Patients - we're here for you longer 

Improving Access


Patient Survey Results - 2018/19

We are extremely proud of our Patient survey results 2018/2019 and thank everyone who took the time to submit their opinion.

Patient Experience

(Site updated 26/04/2021)

Contact Details

Townsend House Medical Centre

Contact Telephone

01297 20616
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website