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Noticeboard

 HEALTH AND CARE FORUM FOR SEATON LOCALITY

In 2015 Health professionals and others with an interest in Health and Care issues were invited to join a Forum for Seaton and the surrounding parishes.

Meetings of the Forum have been held at Seaton and District Hospital since 2015 and members are very keen to encourage others to join, especially in order to represent patients and the public and in particular younger members of the community.

The Forum is one of five in the East Devon area, the others being Axminster, Honiton, Ottery St. Mary and Sidmouth and this provides a route for taking more general issues forward.

With recent changes in health services it is even more important that local people have their say.

Anyone with an interest in Health and Care matters or belonging to a group that they feel should be represented on the Forum can contact Tina Trapani who chairs the Forum by phoning 01297 21788 or by emailing nantinmumber@yahoo.com

Practice Management

Mrs Elly Potter

Practice Manager

Our Practice Manager is responsible for the efficient running of the Practice. She heads a team of receptionists and administrators who run reception; answer the telephone; deal with much of the paperwork, including letters of referral to consultants and arrange repeat prescriptions. She will be happy to help you with any queries or comments you may have on 'non-medical' aspects of your health treatment.

Mrs Anne Evans

Finance Manager

Our Finance Manager is responsible for the running of all financial and accounting aspects of the Practice. She will be happy to help you with any queries or comments you have with regard to any finance related issue.

Administration


Our team of administrators / secretaries have a wide range of duties that include IT troubleshooting, maintenance of the surgery and calibration of equipment. A large part of their role involves ensuring patient care is a priority, and this is achieved by monitoring regular invitations for the patients to have health checks.

Our secretary works hard to get your referrals to the Hospitals as quickly as possible after the Doctors have dictated their letters. If you have any administrative queries concerning your referral they can advise you how best to get your questions answered.

Reception


Our team of fully trained receptionists are here to help you by making appointments to see the doctors or advising on administrative problems. They have a difficult job to do with telephone calls and enquiries coming from every direction. When you telephone for medical attention the Receptionist may need to ask one or two questions in order to judge the urgency of your request.

They have been asked to do this, but the information you give them will always be treated in confidence as they are bound by the same rules of confidentiality as doctors and nurses. If they cannot answer a query they will undertake to find someone else who can.

 
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